Irony, And I Am Not Talking About Laundry!

Before Dirt to December,2009

My dishwasher died a very sudden death the 1st week of December. Although considering how old it was I guess I really should have known it wouldn't last much longer. May he rest in piece, you have been missed terribly!

It took me a week to get in touch with the owner of the house, I really didn't want to bother him right before the holidays. I finally sucked it up and called. It was under warranty and he had the home warranty company call me. I was stoked! Maybe I would have it fixed before Christmas, I was putting off the holiday baking due to serious lack of wanting to wash all the mess by hand. Plus we had been sick. I had planned on giving the neighbors something and I might be able to accomplish my goal.

A rep called and left a message on my phone, it took me 2 days of calling him back before I got fed up and just spoke with someone else. I should have known this was not a good sign! After setting up a claim, and being given a repair company phone number, I hung up and awaited my call from Mr. Appliance. At the end of the week I had not heard a thing. It was now the week of Christmas. I called 'Mr. Appliance' and asked if they had me on a call list. They did not have a claim for me. I said to myself, 'self this CAN NOT be happening!' But it was. Brian, as we are now on a first name basis, was very helpful and contacted the Home Warranty company and had them send the claim over. Apparently, it was just sitting in a wait pile!! URGH!

He came over the next day and took about 5 minutes to look at the dishwasher. Then he looked at me and said this is so old no one is going to be willing to put the money into fixing it. The HWC is probably going to get you a new one. Great! A brand new dishwasher. Um, am I gonna get that before Christmas? He laughed at me. Again, I should have seen the signs.

A lady from said HWC called me the next day and offered a new dishwasher and said she was trying to get the order in before the holiday week (Christmas and NY). I looked up the model, called the landlord to get an OK, and immediately called her back. The order was in.

The week of New Years a delivery truck presents me with a brand, spankin' new dishwasher...and then leaves it in the carport. What am I gonna do with this? It isn't going to install itself! I call Brian (Mr. Appliance) Sooo, are you coming back to install the new DW? He has had no contact from the HWC, are you surprised? At this point, I'm not.

I call HWC and ask if they are supposed to pay for the install. The rep confirms that they are paying for it and that the delivery man was supposed to have done it. Self, there is no way that man was equipped to install anything. That would be like Fed Ex coming over to hook up your cable. I tried to explain this to the lady on the phone. She insisted that I call the delivery company. I felt like an idiot, but I did it. If nothing else than to have done EVERYTHING they have asked my to do.

I call her back. She has to investigate. OMGravy!! I am going to be stuck with dishpan hands for the rest of my life!! Guess what? She NEVER calls me back.

I call the HWC again and speak to a man this time who is more than willing to get someone out here for me. That easy, this is too good to be true. It was. They called Mr. Appliance and were told that they didn't install DW's, What!!? They assign it to another company, who NEVER calls me. I call him, we set up an appointment for last Thursday. He never showed, never called.

I am seriously about to install the frickety-frack thing myself!! I call the HWC once more. I BEG them to PULEASE!! call Mr. Appliance again and tell them that Roxann, on Petty Road needs her DW installed. Done. Brian calls to let me know they can't get here until Wednesday, because the old mama-jama is so darn heavy it would take 2 men to get it out of the house. Well, I've waited this long what's 2 more days.

Yesterday, the long-awaited, blessed day arrived!! I was so giddy, like I am right before Christmas or my birthday (hint, hint)!! The sun was shining, the birds were singing. It was going to be a great day! They call me at 9 am, right on time. I wait with bated breath to hear when they will be here. Between 2-4. CRAP!! That is not going to work, I have kids to pick up from school. I leave at 2:15 and do not get home until 3. They say, no problem we will schedule you between 3 and 4. OK.

I am in line to pick up the boys and my phone rings. It is the guys from Mr. Appliance. "Roxann we are at your house, and no one is home." I told you idiots that I would not be home until 3. I didn't say 'idiot' to him but the rest was pretty blunt. I will be there, at 3 just like I told you at 9 this morning. Deal with it. (Admittedly, I drove home extra slow, it was the principal of the thing.) I pulled into the drive way exactly at 3.

The install took about an hour. I have a pretty, new dishwasher in my fab kitchen! I am happy.

Now here is the irony...I have spent literally HOURS in front of the sink, washing dishes by hand. Scalding my hands to make sure they were clean and sanitary. Dealing with those stupid yellow gloves, that do not match a thing I wear.

I have not even had to run ONE, SINGLE, SOLITARY LOAD!! There is not even a spoon in the sink. The kids have had poptarts for b-fast and have been eating finger foods for the last day.

Oh, and I now have the Godzill of dishwashers in my carport. They took it out of the house, but didn't take it with them. What am I supposed to do with it!!

I find that sad, just plain sad.